Chatbot or human contact?
102 ViewsTo optimize its customer service, a company uses either human contact, i.e. the telephone, or the chatbot. The chatbot…
102 ViewsTo optimize its customer service, a company uses either human contact, i.e. the telephone, or the chatbot. The chatbot…
58 ViewsThe logo is essential to promote your company. It is indeed one of the first steps of a communication…
57 ViewsMany call centers prefer to be called a “customer relationship center”. Beyond the novelty, the term is rather well…
80 ViewsIn terms of fixed Internet, the average speed, all technologies combined, was 244 Mb/s in November 2022 , according…
61 ViewsThe Internet, fixed or mobile, occupies a preponderant place in our lives. Therefore, when you choose an internet box…
67 ViewsThe majority of children, or adults for that matter, do not use a hands-free kit during calls. Admittedly, mobile…
72 ViewsThe meteoric rise of NFTs has led Web3 users to wonder how to make money with NFTs . The…
68 ViewsEach hosting provider presents panels of various options: email transfers, absence messages, coding or filter options… As regards the…
73 ViewsThe audiovisual professions are booming thanks to the relentless advances in technology. The invention and use of new innovative…
73 ViewsThese days, no entrepreneur can afford to be without a website. But how to proceed if you don’t have…