Chatbot or human contact?
To optimize its customer service, a company uses either human contact, i.e. the telephone, or the chatbot. The chatbot is…
To optimize its customer service, a company uses either human contact, i.e. the telephone, or the chatbot. The chatbot is…
The logo is essential to promote your company. It is indeed one of the first steps of a communication strategy.…
Many call centers prefer to be called a “customer relationship center”. Beyond the novelty, the term is rather well chosen:…
In terms of fixed Internet, the average speed, all technologies combined, was 244 Mb/s in November 2022 , according to…
The Internet, fixed or mobile, occupies a preponderant place in our lives. Therefore, when you choose an internet box or…
The majority of children, or adults for that matter, do not use a hands-free kit during calls. Admittedly, mobile telephony…
The meteoric rise of NFTs has led Web3 users to wonder how to make money with NFTs . The answer…
Each hosting provider presents panels of various options: email transfers, absence messages, coding or filter options… As regards the management…
The audiovisual professions are booming thanks to the relentless advances in technology. The invention and use of new innovative tools…
These days, no entrepreneur can afford to be without a website. But how to proceed if you don’t have the…